Text Banking


Text Banking is now easier than ever!

Text Banking allows you quick and secure access to your account - all through simple text commands. Check account and share balances, recent account and share history, and transfer within your account on the go.

Changes to Text Banking Commands and Access Number
As of March 22, 2016, the commands and access number for Valley First Text Banking have changed. If you are currently enrolled, you will need to re-enroll your phone.

If you have any questions or need assistance, please contact us during business hours.



  

Text Banking

Receive account information with a simple text!* Quickly and securely check account and share balances, recent account history, and make transfers on the go.

Text Banking Features
  • Check account and share balances
  • Search account and share history
  • Transfer between shares and loans
  • Easy to remember text commands and more!


What is needed to use Text Banking
  • Access to Valley First Online Banking (Login ID and Password)
  • A mobile phone that can send and receive text messages. You will also need a mobile phone that supports web browsing* as you will enroll in Text Banking through Mobile Web
If you are not signed up for Online Banking or not yet a member, please visit any Valley First Branch or call Member Service at (877) 549-4567 during business hours.

Using Text Banking
Using Text Banking is quick, easy, and secure. Manage your account on the go with a few simple commands.

Text Banking Commands (Updated as of 3/22/16)
BAL Provides account balances
HIST Provides account history for the last 10 transactions
XFER Transfer funds from one account to another. Enter full amount using dollar, decimal and cents
LIST Provides list of available commands
HELP
Provides Valley First Credit Union's website address and Member Service phone number
STOP
Unsubscribe from Text Banking (to reactivate, log into Online Banking)
Text your commands to 226563.
Commands are not case sensitive. For e.g. to view balances 'BAL' will work the same as 'bal'.

Security is our Priority
Valley First Mobile Banking utilizes a Secure Access Code that is needed to access Online/Mobile Banking on unregistered devices, such as new devices or public computers. If you decide to a register a device, a Secure Access Code will no longer be required each time you access Online/Mobile Banking from that device. Secure Access Codes are sent to you by the credit union via phone call, text message, or email and expire one hour from the time it was sent. For convenience and security, you will use the same Login ID and Password for Mobile Banking that you use for Online Banking.
Note: If you have a security program that clears your internet cookies, or if you clear them manually, you will be required to re-register your device.

*Usage charges for text and data may apply. Please check with your carrier for current rates. Valley First Mobile Banking is free to all members of Valley First Credit Union. You must be enrolled in Valley First Online Banking to use Valley First Mobile Banking.