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(209) 524-5132 or (800) 266-8328

Press 1
Main Menu of Services
Two
Access Options

Menu Mode

Listen to the menu, then select the appropriate option.

  • Use # to return to the previous menu or when prompted.
  • Please terminate all calls with *

Expert Mode
Use the service codes listed in GREEN

  • Enter # after each service code entry
  • Use *# to stop the voice and make a new selection
  • Use # to speed up account history 
  • Please terminate all calls with 99#
  • Expert mode list of  codes: 30#
To Activate a new card, use menu item 7
  • Enter Card #
  • Be ready with primary Card Holders Social Security number.
  • Be ready with the primary card holders 6 Digit Date of Birth

To report a card lost, stolen or not received, use menu item 8


Press 1 to Block a specific card #

  • Press 1 for ATM Card
  • Press 2 for Visa Check
Press 2 to Block all cards on this account
  • Press 1 to Process
  • Press 2 to Cancel

Main Menu Items

Main Menu
Menu                                   Expert
1

Balance Inquiries

-
2

Transfers

-
3

Withdrawals

-
4

History Inquiries

-
5

Draft Information

-
6

Loan Information

-
8

Additional Options

-
*

To end the Call

99#
#

Return to previous menu

-

Balance Inquiries
Menu 1                                 Expert
1

Savings Balance

14#
2

Draft Balance

15#
3

Other Share Balance

16#
4

Loan Balance

20#
5

Open Share List
(
Account ID #'s)

17#
6

Open Loan List
(Loan Account ID #s)

18#
7

Share Balance on Specific Date

31#
8

Loan Balance on Specific Date

36#

Account Transfers
Menu 2                                Expert
1

Savings to Draft

50#
2

Draft to Savings

51#
3

Share to Share

52#
4

Loan to Savings

53#
5

Loan to Draft

54#
6

Loan to Share

55#
7

Savings to Loan

56#
8

Draft to Loan

57#
9

Share to Loan

 58#

Withdrawals
Menu 3                               Expert
1

Savings Withdrawal

70#
2

Draft Withdrawal

71#
3

Share Withdrawal

72#
4

Loan Advance

73#

Histories
Menu 4                                Expert
1

Last Payroll Deposit

23#
2

Last Deposit

24#
3

Share History

25#
4

Loan Payment History

26#
5

Deposit History

34#
6

Recent Transaction History

 

1 Draft History

35#

2 ATM History

48#

3 ACH History

41#

4 Payroll History

42#

5 Loan History

26#


Draft Information
Menu 5                                Expert
1

Draft Balance

15#
2

Draft Number Inquiry

22#
3

Draft History

35#
4

Draft Copy Request

43#
5
Draft Stop Payment
44#

Loan Information
Menu 6                                Expert
1

Loan Balance

20#
2

Open Loan List

18#
3

Loan Payment Inquiry

19#
4
Loan Payment History
26#
5

Loan Payoff Amount

21#
6

Loan Balance on Specific Date

36#
7

Loan Advance Total 

 37#
 
Activate a New Card
Menu 7                    Expert

Enter Card #

Enter primary card holder's Social Security number.

Enter primary card holders six digit date of birth

 
Lost or Stolen Cards
Menu 8                      Expert
1
Block a specific card #
 
 

1 ATM Card

 
 

2 Visa Check Card

 
2

Block all cards on this account

 

1 To Process 

 

 

2 To Cancel 

 
 
Additional Options
Menu 9                                Expert
1

Year -to-Date

1 IRA Contribution

27#

2 Dividend Info

28#

3 Interest Information

29#
2

Change Preferences

 

1 Change Access Code

38#

2 Change Mode: Menu/Expert

39#

3 Change # of History Transactions in a Group

46#

4 Change Language:
English/Spanish

40#
3

Change Account

11#

 
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