1Visa's Zero Liability Policy* is our Guarantee that you won't be held responsible for unauthorized charges made with your account or account information. You're protected if your Visa debit card is lost, stolen or fraudulently used, online or offline.
*Visa's Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.
Notices & Disclosures
You must notify us immediately and assist us in our investigation if your card is lost or stolen or you believe someone is using your card without your permission.
If you permit another person to have access to your Card, Card Number, PIN, or CVV, we will treat this as if you have authorized such use and you will be liable for all transactions and fees resulting in that authorized user's activity until you contact us to revoke that person's authority. To revoke an authorized user, please call our contact center at 1-877-549-4567 from 8am to 6pm Monday-Friday and 9am to 1pm on Saturday (excluding holidays).
Visa is a registered trademark of Visa Inc.
References to trademarks and/or names of third parties or third party products or services are not an endorsement and are not intended to designate an association with Valley First Credit Union.