Contact Us
We’re here to help.
Our Member Service team is available to answer any questions you may have.
Phone
| Call Us | Hours (PST) | Phone Numbers |
|---|---|---|
| Member Service | M – F: 8:00am - 6:00pm Sat: 9:00am - 1:00pm | (209) 549-8500 or (559) 225-7228 (877) 549-4567 Toll-Free |
| Valleyline | 24-Hour Automated Phone Line | (209) 524-5132 (800) 266-8328 Toll-Free |
| Debit Card Activation | 24-Hours | (866) 762-0558 |
| Lost or Stolen Debit Card | 24-Hours | During Normal Business Hours After Hours for Debit Card Only |
| Credit Card Support | 24-Hours | (888) 232-9922 |
| Bill Pay Support | M – F: 4:30am - 8:00pm | (866) 321-6944 |
| Media Inquiries | Business Hours | (209) 549-8500 ext 3546 |
More Ways to Contact Us
Holiday Schedule
Valley First is closed on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- Veterans Day
- Thanksgiving Day
- Friday After Thanksgiving
- Christmas Day
- Juneteenth
- Independence Day
- Labor Day
- Indigenous Peoples' Day