Financial Hardship Support
Valley First is here to help.
Life's unexpected financial challenges can be overwhelming, but you're not alone. Your well-being matters to us, and we're here to help. If debt is weighing you down, we have solutions ready – just reach out and let us lend a hand. We offer tailored solutions that can help lighten your load:
- Temporary Payment Reduction: A short-term breather to help you get back on your feet.
- Permanent Loan Modification: A long-term adjustment to make your payments more manageable.
These aren't just programs; they're pathways to regaining your financial footing and the peace of mind you deserve.
We know it can be daunting to ask for help, but please remember: reaching out isn't a sign of weakness – it's a smart, proactive step towards taking control of your financial future. Our team is ready to listen with empathy, understand your unique situation, and work alongside you to find the best solution.
Member Solutions
We understand that although you’ll intend to make your payments on time, life’s unpredictable obstacles can sometimes get in the way. If you are at risk of missing a loan payment with Valley First, our Member Solutions team is here to help. We suggest meeting with them as soon as possible.
Certified Credit Union Financial Counselors
Navigating financial difficulties is no easy feat, which is why we provide our members with free access to Certified Credit Union Financial Counselors. Expertly trained in navigating members through financial challenges, our financial counselors are ready to help you find effective ways of working through your unique situation. They’ll go above and beyond to help you overcome your financial obstacles. Because your financial success is our success—that’s the Valley First difference.
SavvyMoney
In times of financial hardship, it’s especially important to borrow credit responsibly. Damaging your credit score can bring even more problems your way, such as paying higher interest rates and being ineligible for rentals, purchases, and loans. Fortunately, that’s where SavvyMoney comes in. SavvyMoney is an industry-leading credit score program that, when connected to your Valley First account, can help you stay on top of your credit usage, and for Valley First members, it’s completely free to use.
Webinars
When it comes to solving financial challenges, our free webinars can be of great use. Each one tackles a common financial topic and is packed with invaluable learnings that may help you improve your situation. Throughout the year, we typically have at least one webinar a month. We also offer a variety of on-demand recorded webinars on our website!
Financial Education Resources
Financial hardships arise from many circumstances, and they come at different points in life. That’s why we’ve partnered with the industry-leading financial fitness program BALANCE to provide you with free access to expertly crafted financial education resources that cover effective ways of tackling the varying financial challenges of life’s different stages.
Don't let another sleepless night pass by. Let's start the conversation today:
Call us:
(877) 549-4567
Email us:
modify@valleyfirstcu.org
Your financial well-being is our priority. Together, we can turn the page to a new chapter of financial stability and peace of mind.
We're here, we're listening, and we're ready to help.